How To Use Remote Assistance Windows Vista
i've used this in the by for remote users. sometimes gets finicky over firewall setups, but more often than not it works pretty skilful. i've since switched to teamviewer for my own personal business organization as it seems to be less finicky over diverse network setups, AND it's cantankerous platform to MacOSX.
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Nosotros use this likewise. It works quite well and is a dandy alternative to VNC, especially if the item version of VNC you are using is not encrypted.
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Nosotros take security concerns with people sending requests outside the company to tech people they know and so we disable it in Grouping Policy.
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Just started using it and dear it here. You can really set the security on Remote Assistance to just allow connections from sure subnets to the security upshot isn't too big.
Institute good instructions at Microsoft for setting up the GPO and it worked first time. Very pleased.
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We turned off users being able to solicit help. Only myself and my boss tin offering assistance. Nobody can ask for it.
Simply disabling the Solicited Remote Assistance policy object disallows users from asking anybody for help.
Might merely exist an selection on 2008, not sure.
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Nope, it'southward at that place for 2003 too!
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Using LogMein rescue + WM option here.
Sounds pretty absurd what yous guys have done with RA.
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I modified RA on my clients for machine-accept, both when I offer help and for taking mouse and keyboard, and set the window to auto-minimize when I offer assistance. I plant that earlier I did that they would never figure out how to click Yep (how do these people manage to become their work washed again?!?).
Unfortunately they changes RA around in Vista and information technology can't exist modded like that :(
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Yea what i similar best is the vnc like handling of multiple monitors. And its generally easy to tell the user, "Run across that blinking orange box on your taskbar? Ok, click it and then hit aye" Although taskbar is a term unfamiliar to some of them apparently.
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Yea no hacking allowed in the vista version. But i yet like it.
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I utilize it every at present and again. I cake Port 3389 on my router to stop people from using exterior help.
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Yep, just cake port 3389 on your router, all good.
I prefer VNC myself, clear beyond VPNs and encrypted over non-VPN links. I adopt to show a user what I am doing if information technology is something that tin can be washed themselves, nonetheless I make a judgement call based on the user.
If I do not want them to see it, I but RDP in.
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Remote assistance allows the user to see what you're doing and even brings up a chat window you tin can use. RDP is encrypted by default. Merely FYI.
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I used Remote Assistance at a previous employer where the main IT section located at some other site didn't want to utilize VNC. I did some tweaking of the clients though and then the client would auto-have my connection and automatically share the desktop. The user was still presented with the Remote Assitance bar that allows chat, etc. It was a pretty bully setup that basically consisted of a registry alter and the editing of ii .html (I think that was the file format) files on the client. I used the admin share (C$) to editing existing PCs and changed my Ghost image and so that hereafter PCs already were setup.
The lesser line is that information technology gave me the ease of connecting to a PC when the user wasn't around to have my connection, withal signaled the user that someone was continued to his PC by displaying the Remote Aid toolbar.
I think you can do a Google search for the above changes...that'south where I found out what I needed to change to get it to work.
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Source: https://community.spiceworks.com/topic/70203-does-anyone-use-the-remote-assistance-feature-for-vista-xp
Posted by: caballerosinflowill.blogspot.com
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